FRONTLINE FIELD ACADEMY / 30–60–90
Your next step. Starts here.
One clear next move at a time. Learn the Frontline standard, pass real-world assessments, document your work, and earn your FTO sign-off—at a pace that works around the job.
Built by first responders, for first responders. Train between shifts, pick up exactly where you left off, and get coached on the work that matters.
Shared academy access
Train on one page. Leave a real record.
Sign in to unlock the complete academy, secure knowledge checks, practical evidence submissions, weekly activity reporting, and FTO accountability. Your progress follows you across devices; staff see only the agents they are authorized to support.
Enter the field path.
Create your private agent account or continue where you left off.
Production Auth checklist
Before launch, confirm email verification is enabled, connect production SMTP in Supabase Auth, and enable leaked-password protection. Keep SMTP credentials in Supabase settings—never in this Code Block.
Shared progress is protected by authenticated access and row-level permissions. Never enter client confidential information here.
Welcome back, Agent.
Your academy record is connected and ready to continue.
This is the name shown to your FTO and owner in tracking, scorecards, and reviews.
No badges or certificate awarded yet.
Syncing your private record…
The complete academy
Learn it. Prove it. Get coached.
Seventeen field modules, now including Scoreboard and Daily Planner proficiency. Start with the highlighted next action, learn the lesson, pass the scenario-based assessment, submit practical proof, and obtain FTO review. You can revisit completed lessons anytime.
Open your next training module.
We'll show the exact lesson, knowledge check, or practical proof to complete next.
Estimated time: 20–30 minutes · Study, assess, demonstrate
Find a module in seconds.
Choose any phase, search by topic, or revisit a completed module. Your next active assignment is highlighted.
All training modules
Frontline System Field Library38 privacy-reviewed references · practice or Field Ready mode
Sanitized system views and source-rendered presentations (October 2026). Always confirm current interface, brokerage procedures and program eligibility; older Buyer Edge figures are excluded.
Phase 1 / Foundation
Module title
Module description
Operating standard: use current SOGs, brokerage guidance and verified provider terms. Training examples are not independent approval to promise a benefit or change a contract.
See the standard in action
Authentic sanitized interface reference.
Reference screenshots are sanitized training snapshots, not proof of a current client, approved form, or guaranteed benefit. Verify current MLS data, brokerage requirements and SOG guidance.
Practice decision file
Reveal the model approach after deciding
Compare your own decision with this example. A real situation still requires the current SOG and the supervising broker.
FTO debrief question
Fictional case. Discuss competing options and broker authority before marking the lesson complete.
Read the standard. Apply it. Acknowledge it.
Team SOGs are the operating and compliance foundation for Frontline work. Open the active Command Center, complete each scenario-based knowledge check, then sign the acknowledgment so your FTO can verify the standard in practice.
0 / 7 bundles verified
Loading SOG checkpoints…
Important: this acknowledgment records Academy readiness; it does not replace the current SOG Manual, local Keller Williams Market Center requirements, broker supervision, or applicable law.
Day 30 · Day 60 · Day 90 sign-offs
Submit one readiness record for each milestone. Your FTO recommends; leadership makes the final decision. Each milestone is tracked separately.
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Know what changed.
No reviewer updates yet.
Keep the cadence visible
Make weekly activity part of the record.
Use the scorecard below, then save the current week to the shared tracker and submit the FTO check-in when ready.
Leadership review
Request the next level.
FTO recommends; leadership decides. Submit a concise evidence summary when your practical proof, activity, and professionalism are ready for review.
Your next move
Know the action. Leave a record.
The path tells you what to learn. These actions tell you where the work goes next: a quiz, a practical assignment, an FTO review, a sign-off, or an advancement decision.
Take the orientation check.
Confirm the mission, SOG Manual, agreements, systems, Buyer Edge, and service standard before live execution.
Open FoundationSubmit practical proof.
Send the consultation, role-play, system walkthrough, or other evidence that shows the standard is usable.
Review checkpointsComplete the FTO review.
Bring your activity, barrier, corrective action, and next assignment to the weekly accountability conversation.
Open weekly standardRequest a phase sign-off.
Turn completion into a documented review at Day 30, Day 60, or Day 90 with FTO evidence attached.
Review exit standardsRequest the next stripe.
Ask leadership to review your proof, professionalism, activity, service, and readiness for advancement.
Prepare for reviewGet help before you stall.
Use the Team Portal for the right owner, a broken-link report, an exception, or a question about the standard.
Open Team PortalCurrent behavior: in-page destinations are active now. Add official Forms or sign-off URLs in the admin link map at the bottom of this block when those endpoints are ready.
Admin setup / connect official forms
At the bottom of this Code Block, paste the official URLs into officialLinks for orientationQuiz, assignmentSubmission, weeklyFtoReview, checkpointSignoff, advancementRequest, and helpRequest. The visible action cards will automatically switch from in-page fallback links to official form links.
FRONTLINE / LEADERSHIP COMMAND
Lead the team.
Clear the next move.
One workspace for decisions, agent readiness, coaching, and accountability. Authorized team.
Decisions waiting on you
Choose a review category, expand the next case, and record a clear decision or coaching action.
Pending real-world assignments
Practical evidence
No pending evidence.
Weekly coaching decisions
FTO check-ins
No pending check-ins.
Formal field readiness sign-offs
Day 30 · Day 60 · Day 90 sign-offs
No pending phase sign-offs.
Manual acknowledgment approvals
SOG acknowledgment queue
Agents read the active SOG source, pass the knowledge check, and submit an explicit acknowledgment. An assigned FTO may verify it, and the owner can also verify or return any current acknowledgment. This queue follows the same owner-wide and Team A / Team B visibility rules as every other Academy record.
No SOG acknowledgments are waiting for review.
Operating-standard records
Client service review queue
No pending service records.
Progression decisions
Advancement requests
No pending requests.
Know who needs coaching
Search your authorized agents, spot open work, and review each person's training and field checkpoints.
Who needs the next conversation?
Loading agent roster…
| Agent | Team | Level | Overall | Modules | Quizzes | Path tasks | FTO checks | Pending | Last activity |
|---|---|---|---|---|---|---|---|---|---|
| Loading… | |||||||||
Coach the scoreboard
Review weekly performance and recognize earned milestones based on documented readiness.
Where training needs coaching
Authorized Owner/FTO view. Quiz retry signals, returned field evidence and FTO response time. Small samples are flagged; results are coaching indicators, not agent rankings.
Training insights load for signed-in Owner/FTO accounts.
Metrics are for the authorized roster only. Quiz failure rate = failed attempts ÷ all attempts, not the percentage of agents failing. Partner, client and confidential information are never displayed here.
Latest role-based scorecards
No weekly scorecards yet.
Manage earned badges
Award progression badges and the single Agent Academy Graduate Certificate only after the documented evidence, FTO recommendation, and leadership decision are complete.
No credential records yet.
People, permissions & launch checks
Owner-controlled access, FTO assignments, and maintenance. These tools are kept separate from daily approvals.
Assign the FTO and access level
Use the existing Team Scoreboard roster as the source of truth: place active people in Team A or Team B, promote team leads to FTO access, and assign FTOs to agents. Only the owner can change access roles, team placement, or FTO assignments. The Academy mirrors the same roster by verified user ID or email and keeps the owner’s all-team view separate.
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Run one dummy-agent → FTO → owner test
Use a real test inbox and a separate FTO account. Check every item after the complete workflow succeeds; this checklist is intentionally not a substitute for the live permission test.
0 / 7 live-test checks confirmed.
Checklist reset controls
Use only for testing or approved corrections. This resets this signed-in user's local checklist and may also clear shared onboarding task progress. It does NOT delete quiz attempts, evidence submissions, or FTO decisions.
Reveal reset controls
What changed recently?
Follow important progression events and the notifications requiring your awareness.
Unread notifications
No unread notifications.
Latest progression events
No activity yet.
The field path
Know what good looks like before you are expected to deliver it.
Each phase has a clear objective, practical checkpoints, and an exit standard. The checklist remains available locally, while the academy, quiz, evidence, KPI, and review record sync securely when you sign in.
Days 01–30 / Foundation
Learn the standard.
Understand the mission, master the tools, and demonstrate that you can operate inside the Frontline system.
Build a reliable foundation in culture, compliance, systems, Buyer Edge, and client communication.
Orientation complete, systems active, quiz passed, and FTO confirms readiness for live fundamentals.
Report to the mission.
Know who Frontline serves, why it exists, and what the standard requires.
Know the system.
Learn the Frontline way of moving a client from first conversation to clear next step.
Demonstrate readiness.
Show that the standard is usable—not just understood—before stepping into live execution.
Days 31–60 / Execution
Perform the fundamentals.
Turn training into consistent action: conversations, follow-up, appointments, open houses, and clean client service.
Build repetition, confidence, and accountability around the activities that create opportunities.
Fundamentals are being performed consistently, documented correctly, and reviewed weekly with the FTO.
Start the rhythm.
Establish the weekly operating standard and make activity visible.
Serve the moment.
Practice the client-facing fundamentals with preparation, clarity, and ownership.
Own the fundamentals.
Show that your activity and client service can be repeated without constant prompting.
Days 61–90 / Production
Build a repeatable business.
Connect your standards, activity, relationships, and client experience into a business you can sustain.
Build a visible pipeline, consistent prospecting rhythm, and personal operating plan.
FTO and team leader can see the activity, systems, service habits, and next 90-day plan behind your business.
Build your position.
Clarify who you serve, how you help, and where your next opportunities will come from.
Protect the experience.
Demonstrate that growth never comes at the expense of standards, communication, or follow-through.
Earn the next stripe.
Finish with proof, a clear plan, and an honest readiness conversation.
The weekly standard
Accountability should be visible.
Use this lightweight scorecard to see the week honestly. Targets are a standard for building the habit—not a substitute for judgment, coaching, or client care.
This week’s activity
Choose the current operating role, enter the week honestly, and save it to the shared tracker. Targets are coaching standards—not a substitute for judgment, client care, or market context.
One scorecard. Five operating bands.
Signed agreements and referrals received are recorded when applicable and are not forced into a quota. Team leads also carry the leadership responsibilities in the foundation below.
This week
Last week
Enter completed numbers for this prior week.
2 weeks ago
Enter completed numbers for this prior week.
3 weeks ago
Enter completed numbers for this prior week.
Bring proof, not just updates.
Use every check-in to name what happened, what is stuck, and what you will do next.
When signed in, submit this check-in to the shared tracker so your FTO can review it. Submit the same week again to edit the existing record; a duplicate week updates instead of creating a second record.
Weekly FTO coaching: 13 planned check-ins across the 90-day ramp. These are separate from Day 30 / 60 / 90 formal sign-offs. Record each week honestly; do not backfill activity as if it happened.
Weekly coaching map loads when you sign in.
How we operate
The Frontline Operating Standard.
Every Frontline agent must know exactly what good performance means: document the work, protect the trust, and deliver the complete service.
Document the work.
Every conversation, follow-up, decision, and handoff has a clear home in the system.
Protect the trust.
Communicate early, own the next step, and make the client experience feel as intentional as the brand.
Build the legacy.
Serve first-responder families with the discipline to create opportunity, ownership, and long-term impact.
Every client receives the full Frontline experience.
Use this checklist for every buyer or seller relationship. Record only a non-confidential internal label—never enter client names, addresses, financial information, or private documents.
Day 90 / Readiness review
Do not advance because 90 days passed. Advance because the proof is there.
The finish line is a conversation about readiness, standards, service, activity, and the next plan. If more reps are needed, the path gives you a clear place to return—not a vague feeling that you are behind.
Ready to review when you have:
- Completed the 90-day checkpoints and submitted your scorecard.
- Maintained visible weekly activity and a clean pipeline.
- Demonstrated system, communication, and client-service standards.
- Completed the separate Day 30, Day 60, and Day 90 FTO sign-off records.